SolarSaverAU – Privacy Policy

Last updated: August 2025

SolarSaverAU Pty Ltd (ABN: 81656955867) (“SolarSaverAU”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website solarsaverau.com.

1. What Information We Collect

When you visit our site or submit a form, we may collect:

  • Contact details: name, phone number, email, suburb/postcode.

  • Property details: roof type, energy usage, ownership status.

  • Interest information: whether you are interested in solar, batteries, or both.

  • Technical data: IP address, browser type, device information, and cookies for analytics.

2. How We Use Your Information

We use your information to:

  • Check your eligibility for rebates, loans, or solar/battery installations.

  • Connect you with accredited solar retailers and installers.

  • Provide tailored information and offers about solar rebates and energy savings.

  • Improve our website performance, marketing, and user experience.

We may also send you relevant updates about rebates or new incentives. You can opt out anytime.

3. Sharing Your Information

We respect your privacy. We only share your details when necessary:

  • With accredited solar retailers and installers so they can provide quotes or contact you.

  • With trusted service providers who help us run our website (e.g., hosting, analytics, email services).

  • When required by law, regulation, or government request.

We do not sell your information to third parties.

4. Data Security

We take reasonable steps to protect your personal information using secure servers, SSL encryption, and restricted staff access. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Analytics

Our site uses cookies and analytics tools (such as Google Analytics and Meta tracking) to:

  • Measure site traffic and performance.

  • Improve user experience.

  • Deliver more relevant ads on platforms like Google and Facebook.

You can disable cookies in your browser, but some features may not work properly.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites. Please review their policies separately.

7. Access & Correction

You can request access to the personal information we hold about you and ask us to correct it if inaccurate.

Contact us at: [email protected]

8. Complaints

If you believe we have breached the Australian Privacy Principles (APPs), please contact us at [email protected]. We will respond within a reasonable timeframe. If unresolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “last updated” date.

10. Contact Us

For any privacy-related questions, please contact:

SolarSaverAU Pty Ltd

St Kilda East, VIC, 3183, Australia

Email: [email protected]

SolarSaverAU Pty Ltd | ABN: 81656955867 | Australian Owned